The OREVA Journey
One conversation.
A relationship that grows.
From the first hello to long-term loyalty.
OREVA takes care of conversations, appointments
and follow-ups — in your salon’s voice.
A journey your clients love
Every step, thoughtfully handled.
What your client experiences. What OREVA takes care of.
- 01 — Before the visitOne client. Nine thoughtful moments.01
The first hello
Mia’s experienceMonday · 8:42 pmHi, I’d love to book a facial.
OREVAOf course. What would you like us to focus on?
OREVA, behind the scenesA warm welcome, any time.
Questions answered in your salon’s voice.
A CONVERSATION BECOMES A CONNECTIONMiaNew client · First conversationInterested inA facial, tailored to herHer preferred channelInstagramClient details rememberedPersonal from the start - 02
A little guidance
Mia’s experienceA little inspiration Photo sharedHere’s what I have in mind.
OREVALet’s find a treatment that fits your skin goals.
OREVA, behind the scenesGrowth · Visual AIA photo makes it clearer.
Visual AI helps suggest relevant services.
FROM INSPIRATION TO POSSIBILITYHydrating facialFor her hydration goalsSuggestedBrightening treatmentAnother option to exploreSkin renewalDiscussed with your specialistGuidance from her inspiration. Final suitability assessed by your specialist.
- 03
A time that fits
Mia’s experienceOne conversation laterFriday at 3 would be perfect.
OREVAYou’re booked for Friday at 3 pm. We look forward to seeing you.
OREVA, behind the scenesFrom availability to a confirmed visit.
Calendar and client details updated.
YOUR SALON CALENDARMON12TUE13WED14THU15FRI16FRIDAY3:00 pmMia · Hydrating facialAppointment confirmed - 04
Plans change
Mia’s experienceThursday · 10:18 amCould we make it a little later?
OREVAOf course. Would 4:30 pm suit you?
OREVA, behind the scenesA new time, without the back-and-forth.
Rescheduling or cancellation handled.
YOUR SALON CALENDARMON12TUE13WED14THU15FRI163:00 pm4:30 pmMia · Hydrating facialNew time confirmed3:00 pm released - 05
Before the visit
Mia’s experienceEverything, readyThank you. I’m all set.
OREVALovely. Your visit details and preparation notes are all here.
OREVA, behind the scenesThe right details, at the right moment.
Confirmation, preparation and a gentle reminder.
READY FOR FRIDAYShe knows what to expect.
Appointment confirmedFriday · 4:30 pmYour salon’s preparation notesShared in her conversationA gentle reminderSent before her visit - 02 — A moment for her06
At the salon
Mia’s experienceFriday · 4:30 pmA little time, just for me.
Technology makes room
for a very human experience.OREVA, behind the scenesYour team takes care of the treatment.
A warm welcome. An unhurried visit. Your expertise, in person.
THE HUMAN MOMENTShe relaxes.
Your team takes over. - 03 — Beyond the appointment07
After the visit
Mia’s experienceCare carries onHow should I look after my skin?
OREVAHere are your salon’s aftercare notes. If you need more support, I’ll bring in the team.
OREVA, behind the scenesCare continues beyond the appointment.
Aftercare shared. Your team involved when needed.
HER AFTERCARE, ALL IN ONE PLACEYour salonA little care,
after your visit.Personal aftercare instructions
from your treatment team.Aftercare sharedTeam support when needed - 08
Care at home
Mia’s experiencePart of her routineCan I buy something for my routine?
OREVALet’s find something that complements your treatment.
OREVA, behind the scenesGrowthThoughtful recommendations, made personal.
Relevant products recommended and sold in chat.
CARE THAT COMES HOME WITH HER
YOUR SALON’S COLLECTIONHer next
daily ritual.A relevant product.
Recommended in conversation.Available to buy in chatIllustrative product - 09
The next chapter
Mia’s experienceA few weeks laterThanks for checking in. Let’s book again.
OREVAIt’s lovely to hear from you. Let’s find your next appointment.
OREVA, behind the scenesGrowthA timely invitation to return.
Personalised offers, packages and loyalty.
ONE VISIT IS JUST THE BEGINNINGA familiar face.
A growing relationship.First helloFirst visitWelcome backNext visit booked
From a first hello to “see you again”.
The quiet difference
Care carries on.
Your time is yours.
Conversations, bookings and follow-ups,
thoughtfully looked after.
So you can be present — in your salon, and beyond it.